If your roof is leaking right now, place containers under the drip, move furniture and electronics away from the wet area, and call 0115 670 1242 immediately. Do not go on the roof yourself. We respon...
Place buckets, bowls or any container under the drip point. If water is running down a wall, place towels at the base to prevent it spreading across the floor. If water is pooling on a ceiling and creating a bulge, place a container underneath and carefully puncture the bulge with a screwdriver to release the water in a controlled way. An uncontrolled ceiling collapse causes far more damage than a controlled release.
Move electronics, documents, photographs and upholstered furniture away from the wet area. If furniture is too heavy to move, cover it with plastic sheeting, bin bags or shower curtains. Unplug any electrical equipment in the affected area. If water is near light fittings or sockets, turn off the power at the consumer unit for that circuit. Water and electricity are a lethal combination.
Call 0115 670 1242 immediately. Tell us what you can see: where the water is coming in, how fast, and whether it is getting worse. We will dispatch the nearest available team. Do not attempt to go on the roof yourself, especially in rain, wind or darkness. A professional roofer has the equipment, training and insurance to work safely on a damaged roof. You do not.
Take photographs of the water ingress, the ceiling damage, any affected belongings, and any visible exterior damage from ground level. Note the date, time and weather conditions. This documentation is essential if you need to make an insurance claim. Do this before any emergency repairs are carried out, as the evidence of the original damage needs to be preserved.
When we arrive, we assess the damage from the roof and identify the entry point. We make the roof watertight using tarpaulin, emergency sealant, temporary tile replacement or lead dressing, depending on the problem. The priority is stopping further water entry immediately. Most emergency make-safe visits take 60-90 minutes and cost £150-£350.
The permanent repair is scheduled within 1-2 weeks of the emergency visit, depending on materials and weather. Many leaks are permanently fixed on the first visit if the damage is straightforward. We provide a detailed quote for the permanent repair separately. The emergency make-safe cost is not deducted from the permanent repair quote because they are separate pieces of work, but many customers choose us for both because they have already seen our work.
Slipped tiles from nail sickness on the post-war estates at Clifton, Bilborough, Bestwood and Arnold. Cracked lead flashings around chimneys on Victorian terraces in Sherwood and Mapperley. Failed flat roof membranes on rear extensions across the 1930s housing stock. Valley gutter blockage from leaf debris in tree-lined areas like Wollaton and Edwards Lane. Ridge tile displacement from wind exposure on the Arnold ridge and Mapperley Top.
Not every damp patch on a ceiling is a roof leak. Condensation in poorly ventilated roof spaces creates identical symptoms. Leaking plumbing in the loft space can mimic a roof leak precisely. A roofer inspecting from the outside may find no fault because the problem is internal. We check both the roof exterior and the loft space interior on every emergency call to ensure the correct diagnosis. Fixing the wrong problem wastes your money and leaves the real cause unresolved.
Key Fact: The Health and Safety Executive reports that falls from height remain the most common cause of fatal injuries in UK workplaces. Homeowners attempting DIY roof repairs account for a significant proportion of domestic fall injuries each year. Never climb onto a wet or damaged roof. Source: HSE.
“Roof started leaking during a storm at 11pm. Called and they were here by midnight. Tarpaulin on, water stopped, no call-out fee. Permanent fix the following week.”
“Water pouring through the bedroom ceiling. Panicked. They calmed us down on the phone, told us exactly what to do, and were here within the hour. Professional and reassuring.”
“Flat roof on our kitchen extension failed in heavy rain. Emergency team sealed it same day. GRP replacement the following week. No more leaks, three years and counting.”
Place containers under the drip, move belongings away from the water, and call 0115 670 1242 immediately. Do not go on the roof yourself. We respond within 60-90 minutes.
Emergency make-safe costs £150-£350. Permanent repair is quoted separately. No call-out fee.
Yes. We operate 24 hours a day, 7 days a week, 365 days a year for emergency calls across Nottingham.
Call us first to stop the water. Then call your insurer within 24 hours. Emergency make-safe is always permitted before insurer assessment.
No. Working on a wet or damaged roof without proper equipment is extremely dangerous. Falls from height cause serious injuries and fatalities every year.
Most permanent repairs are completed within 1-2 weeks. Simple leaks are often fixed on the first emergency visit.
We cover Nottingham and a 12-mile radius including all suburbs and surrounding towns. Call 0115 670 1242.
We check both the roof exterior and the loft interior. If the problem is condensation or plumbing, we tell you honestly and refer you appropriately.
Ideally yes, so we can show you the damage and explain the repair. If you cannot be present, a neighbour or keyholder can let us access.
Emergency make-safe work is temporary by nature. The permanent repair carries our standard 10-year workmanship guarantee.
Last reviewed: 2026-08-09 by Nottingham Roofing Experts
No call-out fee. On site within 60-90 minutes. We make your roof safe immediately.
0115 670 1242Last updated: August 2026